About Us

Based in Crawley, we are owned and operated from our main office in, West Sussex. Our team consists of specialist and experienced staff, who are all well versed in the challenges of both commercial and domestic maintenance. Our sole objective, is to support you with these issues, so that together we can ensure the smooth running of your building or home - making 'your property, our business'.

But what exactly does this mean? It means:

• We will work with you to become your outsourced facilities management company, offering both commercial and domestic services.

• We will endeavour to provide a quality, cost effective range of services tailored to your needs.

• We will be both reactive and proactive to your maintenance and property issues, so that together we can ensure the smooth running of your building or home.

• We deal with everything, so that you can concentrate on running your business or simply enjoy the comfort of your own home.

Our team is

• Fully reference checked, screened and vetted

• Fully insured

• Uniformed with visible ID badges

• Friendly, trustworthy and reliable

• Competent and motivated to deliver high standards & attention to detail with free advice

Our Values


We are honest, open and fair. We aim to consistently provide an efficient, reliable and professional service.


Is at the foundation of everything we do. We work to develop relationships with clients to help support their property. 


We strive to make our customer’s lives easier, by removing the stress of day to day property management off their shoulders.

Company Director Sam has been in the property maintenance business for over 10 years and is dedicated to building a strong relationship with his customers. It is this dedication, which we credit to having a wide range of loyal clients today. At the very foundation of this relationship is, of course, ensuring your property is in safe hands and thanks to our team of experts, who all have a wide range of experience in facilities management and domestic services, you can rest assured that all your property needs will be met, not just today, but proactively for the future too.

We are committed to providing a wider selection of facilities management services. The name HITS has been chosen for its powerful connotations of ‘action’ and ‘completeness’ and also as a mark of quality.

A percentage of our earnings are donated to establishing villages in third world countries, to build shelter for a brighter protected living, not only for themselves but also their families.

We were experiencing several issues with our maintenance contractor. But then I met Sam at HITS FM. He understood exactly what I wanted and provides the best service for an extremely competitive price. Everyone has been commenting on how much the cleaning and gardening has improved since HITs have taken over the contract . Every time I visit site, I am so pleased that I picked Sam. HITS FM Maintenance provide the cleaning, gardening and window cleaning as well as any general repairs on our residential developments in the Southern region.
red brick
From our initial phone contact to completion of our requirements, all works were undertaken very efficiently and professionally. I would certainly use this company again and recommend to others. Boiler installation including all associated plumbing, painting and decorating and moving of an internal wall.
Crawley Carpet Warehouse
Prompt attention, competitive quote and excellent workmanship, would not hesitate to recommend!!
Fast Signs
We find that Hits FM are very helpful when we have a maintenance enquiry and we know that we can rely on them to complete works for us.
Décor Facilities Management Ltd

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